Privacy Policy
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This Privacy Policy explains the policy of Vyakhyaedu’s or Vyakhya Edu's website http://www.vyakhyaedu.in (hereinafter referred to as "the Website") and Vyakhya Edu's mobile application (hereinafter referred to as "the App"), with respect to the disclosure, collection, storage, usage and protection of your information during the course your interaction with the Website and the App.
Also explains what information is collected from visitors to Vyakhya Edu's website and Vyakhya Edu's mobile application, why the information is collected and how it is used.
Please read this Privacy Policy carefully and in conjunction with the Terms of Use. If you do not understand this policy, or do not accept any part of it, then you should not use the Platform, as the case may be. Your use and/or continued use of the Platform, as the case may be amounts to an express consent to the terms of this Privacy Policy as well as the Terms of Use.
For the purposes of this Policy, accessing of the Website and the App together with any study material made available or uploaded therein or downloaded, embedded therefrom shall collectively be referred to as the"Services". The Website and the App shall be collectively referred to as "the Platform".
This Privacy Policy forms part and parcel of the Terms of Use for the Vyakhyaedu Services and shall be read as a whole. Capitalized terms used here, but undefined, shall have the same meaning as attributed to them in the Terms of Use.
2. Why we collect personal information ?
We collect personal information from you to identify you, to provide you with information required to service you, to ensure that we provide you with the correct feedback regarding your query,your performance in variousquiz or tests, and to help us deliver a superior educational experience. Information collected enables us to give you convenient access to our service offerings and products, and may help us tailor your educational experience.
3. Information you provide: We collect information to provide more effective services. We ask for your profile picture, name, email address, and other personal information when you register to use certain features of our platform. We also may ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners. If you use a feature that requires payment of a fee, we collect your credit card data or payment account information.
When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our Database or servers. This enables us to track items that you have completed, and those that you need to see.
4. INFORMATION COLLECTED FROM YOU
When you use the Platform by way of registration, log in, creation of a user account or comment, giving feedback, payment of a fee, purchase of a study notes, purchase of a test series, attempting a mock test, etc. or by way of interaction via third party websites and/or mobile applications or by way of any other communication with the Platform, Vyakhyaedu may collect your personally identifiable information including name, date of birth, gender, demographic information, photos, e-mail address, telephone number, mobile phone number, credit card or debit card details, geographic location, mailing address, social media account details including list of contacts/friends and examination preference.
Vyakhyaedu will use this information to validate you as a user when using the Platform, to provide the Service to you, including administration of your user account, to notify you of changes to the Service or about any changes to our terms and conditions or this privacy policy, to manage its business, including financial reporting and billing of its Service, for the development of new products and services, to send you newsletters, offers and promotion coupons to market and advertise its products and services by email, to comply with applicable laws, court orders and government enforcement agency requests, for research and analytic purposes including to improve the quality of the Service and to ensure that the Service is presented in the most effective manner for you and your device.
By registering on the Platform, you agree and confirm your consent to providing Vyakhyaedu your aforementioned personal information, which is lawful, necessary and permissible. You at all times have the right to discontinue the use of the Platform. Vyakhyaedu is not liable to provide you its Services in the absence of or your refusal to provide the aforesaid information. Additionally, Vyakhyaedu is not liable to ensure or maintain the same quality of its Services to you, as it may for a user who provides all aforementioned information.
Any information provided by you under Vyakhyaedu’s comments or otherwise any information that you provide on the Platform is not personal information and shall become part of Vyakhyaedu’s published content. Vyakhyaedu may use the aforementioned information without your consent for purposes including but not limited to improving its products and services, developing new products and services and sending you messages about promotions and offers.
5. WHAT INFORMATION DO WE COLLECT OR COLLECTED AUTOMATICALLY AND HOW DO WE USE IT?
a.When you visit or interact with the Platform, apart from Vyakhyaedu certain third party advertisers and/or service providers may use technologies that automatically collect information about you for both transactional (e.g., confirmation of registration, notification of purchase made, etc.) and promotional (e.g., promotions, newsletters, etc.) purposes. Your information may be collected by Vyakhyaedu or such third party advertisers and/or service providers in the following ways:-
Log Files: Every time you visit the Platform, Vyakhyaedu servers automatically receive and log information from your browser and device used to access the Platform (such as IP address, Internet Service Provider ( ISP ), date/time stamp, number of clicks to analyze trends, track user’s movement around the site, device ID, details of your network operator and type, your operating system, browser type and version, CPU speed, and connection speed, referring/exit pages and gather demographic information,). This enables us to validate you as a User, to understand your usage of the Platform and helps us to make changes and updates most suited to your needs and interests.
DoubleClick DART Cookie
Google, as a third party vendor, uses cookies to serve ads on
Google's use of the DART cookie enables it to serve ads to users based on their visit to the Platform and other sites on the Internet.
Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL - http://www.google.com/privacy_ads.html
Some of our advertising partners may use cookies and web beacons on our site.
Our advertising partners include:-
Google Adsense
These third-party ad servers or ad networks use technology to the advertisements and links that appear on the Platform send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see.
Vyakhyaedu has no access to or control over these cookies that are used by third-party advertisers.
You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. Vyakhyaedu's privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.
Affiliate advertising program : Vyakhyaedu is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.in and affiliated sites.
Links: We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Website.
Alerts: We may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which we feel might be useful for you.
Mobile Device:When you register your mobile device or use the mobile device to access the App, In addition to the aforesaid, Vyakhyaedu will also collect device information such as mobile device ID, model and manufacturer details, operating system etc. for the purpose of improving the App’s overall functionality and displaying content according to your preferences.
Cookies:Cookies are data files placed on your device, used to keep track of information such as your interaction with social media websites, the content you click on, download, upload or share and other activity on the Platform etc. in order to improve your experience of the Platform by personalizing it to your preferences and usage trends.
We can send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled. but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
User communications:When you call on our mobile number or send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Web Beacons:Web beacons are transparent graphic images used in our email communication to you, in order to understand customer behavior and improve the overall quality, functionality and interactivity of the Platform.
Mobile Analytics:Mobile analytics software is used by Vyakhyaedu to better understand and customize the functionality of the App’s software on your phone. This is done by collecting information such as your frequency of the App’s usage, the features you prefer to use on the App, where the App was downloaded from, Device Id, name of other mobile applications on your device, etc.
Payment /Purchase Information: In order to access certain paid features and services on the Platform, you may be required to create or log into a separate account on a payment gateway or website such as “PayU” or “PayTM”. Once such an account is created, in order to process your payments/ purchases on the Platform, such payment gateway provider may require and collect your details such as name, address, phone number, email address and credit or debit card information, netbanking information or details of any web wallets maintained by you. Any and all payments made/processed or details provided to or shared with such authorized payment gateway providers shall be stored directly by such payment gateway providers without any information passing through or relayed to Vyakhyaedu.Vyakhyaedu assumes no liability in respect of such payments and/or information shared with or provided to such authorized payment gateway providers.
Public Forums: When you use certain features on our platform like the discussion forums and you post or share your personal information such as comments, messages, files, photos and Any information that is disclosed by you by way of the any feature, will be available to all users, and will be in the public domain and becomes published information. All such sharing of information is done at your own risk and Vyakhyaedu shall not be held liable for the security of the same or any personal information that you disclose herein. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.
You agree to exercise caution when disclosing any personal information or personally identifiable information in this regard.
b. Please note that we only use the aforesaid information to communicate with and/or improve the Service and to better understand our users' operating systems, for system administration and to audit the use of the Service. We do not use any of the aforesaid data to identify the name, address or other personal details of any individual.
c. For the purpose of this Privacy Policy, any passwords, financial information such as credit or debit card details or other payment instrument details and any other information prescribed by law to be sensitive that may be collected by Vyakhyaedu during your use of the Platform and the Services provided thereon, shall be referred to as "Sensitive Personal Data or Information".
6. LINK TO THIRD PARTIES
The Platform may include links that redirect you to other websites. These third party websites are not covered by this Privacy Policy. You agree that once you leave our servers, any third party websites that you go to or interact with are at your own risk. Vyakhyaedu shall not be held liable for any default, loss of function or any risk that your personal sensitive information may be exposed to as a result of the same.
7. SHARING OR DISCLOSURE OF INFORMATION COLLECTED
As a strict policy we will not disclose, share or exploit your information with anyone without your express permission.
However, we may be mandated under law or under contracts to make certain limited disclosures under the following circumstances:
Legal Necessity: Vyakhyaedu may share any of the aforesaid information, including your personally identifiable information or Sensitive Personal Data or Information, without obtaining a separate consent from you, if and when such information is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation of any criminal activity, or for prosecution and punishment of offences.
Limited Disclosure to Service Providers: we may disclose your information (but not Sensitive Personal Data or Information) to our service providers and business partners ("Service Providers" ) for the purposes of betterment and improvement of our services including but not limited to hosting the Platform, payment processing, analyzing data, providing customer service, etc., for the purpose of making various features, services and products of Vyakhyaedu available to you and investigating or redressing grievances. This will be in the form of aggregated anonymized data and will be under strict contractual arrangements that preserve the confidentiality and security of your personal information in accordance with this Privacy Policy;
Limited Disclosures for improvement of services: Vyakhyaedu may share the aforesaid information including your personally identifiable information (but not Sensitive Personal Data or Information) when it is required to be shared with sponsors, partners, advertisers, analytics companies or third parties for the purpose of marketing, advertising promotional offers, offering product information and market research, in connection with the Service. This will be in the form of aggregated anonymized data and will be under strict contractual arrangements that preserve the confidentiality and security of your personal information in accordance with this Privacy Policy;
8. SECURITY OF INFORMATION COLLECTED
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data which is transmitted to or from the Service. Any transmission is at your own risk.
We keep your personal information for no longer than is necessary for our business purposes or for legal requirements.
9. AMENDMENTS TO THE PRIVACY POLICY
Vyakhyaedu may amend the Privacy Policy posted on the Website from time to time at its sole discretion. Your continued access or use of the Platform or Services constitute your acceptance of the amendments. Your access and use of the Platform and Services will be subject to the most current version of the Terms of Use or Terms and Conditions, rules and guidelines posted on the Website at the time of such use. Please regularly check the link on the home page or "tab" to view the most current Privacy Policy.
10. CONTACT US
If you have any questions or concerns regarding this Privacy Policy, kindly contact us at: vyakhyaedu@gmail.com, info.vyakhyaedu@gmail.com
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